Discussion forums have been around for quite some time, and lately it’s new cousin, the blog, has become very popular. Out of Web Site! can add a blog or forum to your web site.
Blogs are fairly simple to understand. A blog is simply an area of your web site that you post information to, and then allow users to reply or comment on what you posted. Usually a blog is displayed as a list of articles, arranged chronologically, with a headline and text for each article. At the bottom of each blog article, you’ll typically find links to view the comments posted in reply to the article, as well as other related links. Blogs are typically updated quite frequently – hourly, daily, or weekly – depending on the nature of the content.
Web sites use blogs for many different purposes. Some sites use blogs to post updates about a product or service they offer. Others use blogs to provide commentary or news on a particular subject. Yet others use blogs to answer questions their customers have. To get ideas on how you can use a blog for your web site, visit other sites with blogs and see how others are using their blogs.
Discussion forums, also known as web forums, are very similar to blogs. Whereas a blog usually concentrates on a single topic, forums usually have multiple topics. Each topic is like a single blog onto itself. As with blogs, forums allow the user to post replies or comments in response to a forum article.
Discussion forums are very popular with software companies who often use forums to support their products. A given software product may have its own forums with topics such as: Installation, Using The Software, Troubleshooting, etc. Each topic would then have a list of articles related to the main topic. Each article then has replies that users have posted in reply to the article. This format is great for customer support since everyone can contribute to help solve a given issue.